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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Arterburn

January 3, 2025

5  out of  5
rating by Jessica Arterburn
"They are really nice.And I'm happy with our low rate.thank u"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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kevin bergman

January 3, 2025

5  out of  5
rating by kevin bergman
"Fast and knowledgeable. Had me covered in 10 minutes or less after spending an hour and a half on the phone with USAA. And was 1/3 of the cost of USAA, and didn’t have to pick and choose what to have and not have and didn’t have to raise deductibles to lower the premium. Would high recommend to anyone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deborah Savage

December 19, 2024

5  out of  5
rating by Deborah Savage
"I called State Farm and Sophia answered the phone and made sure I saved over $900 on my vehicle insurance policies."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eulaisha Jones

December 19, 2024

5  out of  5
rating by Eulaisha Jones
"I received amazing service from Kyle. He responded quickly with everything I was looking for and Kyle also worked hard to ensure me that I chose the right coverage. Im please about the service that was given to me. Awesome job, now I'm a state farm girl..🥰🥰 Thank you again Kyle you rock"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Justin Brock

December 16, 2024

5  out of  5
rating by Justin Brock
"Great experience with Kyle! He was able to save us a TON of money on our auto insurance with better coverage when I switched over and merged with my wife onto one policy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mindy Gibson

November 25, 2024

5  out of  5
rating by Mindy Gibson
"I’ve been with Kelly’s agency since 2003 and absolutely love the team in her office. Kyle Wilcox has provided excellent customer service and had all the answers to my questions when I started a new policy this month."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dana Gray

October 28, 2024

5  out of  5
rating by Dana Gray
"Holly was my agent and she was amazing. My insurance rates were so much cheaper than my previous premiums."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sree Malga

October 28, 2024

1  out of  5
rating by Sree Malga
"It's not worth even a single star. Extremely bad communication; despite my calls and emails asking them to terminate my policy, I was still charged for a few months. They received the emails even after they were conformed. In order to deal with the matter, I had to contact corporate."
We responded:
"Mr. Malga, I am so sorry you feel a one-star review was warranted. I would agree, after speaking with you regarding this matter for the first time today that there was definitely some miscommunication. Unfortunately, we were never made aware that you had a new number until today, when you advised us of same. In our discovery, the email you sent requesting to cancel your policy was actually sent to our corporate department, not our local office. Hopefully, this matter has now been resolved and after speaking with me, this has cleared up your concerns. We wish you best of luck! Kelly & State Farm Team "
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Opal E Riedling

September 19, 2024

5  out of  5
rating by Opal E Riedling
"Holly did amazing, she got what I needed done and was very helpful for my situation and solved! I love this team and love working with them!!"
We responded:
"Opal, we are so glad to hear that you had such a great experience working with Holly! Thank you for your review! "
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Shawn Rhodes

September 3, 2024

5  out of  5
rating by Shawn Rhodes
"I had a great experience working with Holly. She was super friendly and fun to talk to. She walked me through various plans and helped me find the right one for me, at the best price!"
We responded:
"Shawn, we are so happy to hear of the great experience that you had. Let us know how we can help you! "
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Erica Pope

August 12, 2024

5  out of  5
rating by Erica Pope
"I was looking for insurance since mine kept getting raised and Kyle texted me about a cheaper rate and saved me almost $150. I am so grateful for him as he was very kind and attentive to my needs. I would highly recommend him to anyone looking for better rates. Great job!!!!"
We responded:
"Erica, we are so glad to hear of how helpful Kyle has been to you! Welcome to State Farm. "
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Becky Fisher

August 9, 2024

5  out of  5
rating by Becky Fisher
"kyle was excellent so very helpful never got fustrated at all gave us his personnal to get in touch with him at anytime i tecommend him to everyone thanks kyle"
We responded:
"Becky, welcome to our State Farm family. We are so glad to have you here!"
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Sivakumar Andhavarapu

August 5, 2024

5  out of  5
rating by Sivakumar Andhavarapu
"Highly recommend my State Farm agent Kyle for auto insurance! The process was seamless and hassle-free. They took the time to understand my needs, provided clear explanations, and offered a range of coverage options. Communication was prompt and professional. Excellent customer service!"
We responded:
"Welcome to our State Farm family! We appreciate your business and look forward to servicing you. "
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katrina smith

July 3, 2024

5  out of  5
rating by katrina smith
"Kyle got me insurance when others did not want to cover me due to a few deer claims. I did everything over the phone so it was super convenient for ME. Highly recommend."
We responded:
"Katrina, thank you for your 5 star review!! We are so happy to hear that you have had such a great experience with us! "
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Mister Torres

June 24, 2024

5  out of  5
rating by Mister Torres
"Kyle was able to get me a very fair and reasonable price for my needs and was not overly pushy, he allowed me the time to consider my options and decide on my own. That is important to me."
We responded:
"We are happy to hear that Kyle was able to meet your needs! Thank you for the 5 star review! "
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Jennifer Linder

June 12, 2024

5  out of  5
rating by Jennifer Linder
"Everyone that I have spoken with there has been knowledgeable, friendly and very helpful."
We responded:
"Jennifer, we are always here to help you! So glad that we are providing you with a great experience."
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Thomas Herrell

May 21, 2024

5  out of  5
rating by Thomas Herrell
"Holly is the true meaning of caring for her clients. She went above and beyond with getting me set up. I was paying over 200 a month for liability, now I pay 130 for full coverage and way more!!!! Thank you for everything!!!"
We responded:
"Thomas we are so happy to hear that you had a good experience with Holly! Welcome to State Farm! "
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Dale Soverns

May 6, 2024

5  out of  5
rating by Dale Soverns
"Saved a lot of money and Kyle was very informative."
We responded:
"We are happy to know that Kyle was able to save you money! Thank you for your business!"
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Kat Whitsell

May 3, 2024

5  out of  5
rating by Kat Whitsell
"I have recently moved to Elizabethtown from Florida. Holly has been very helpful in my transation."
We responded:
"We are glad to hear that Holly was able to assist you! Welcome to our area! "
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Ricky Nelson

April 14, 2024

5  out of  5
rating by Ricky Nelson
"We have been very impressed with our account rep Kyle Wilcox. He is very knowledgeable and takes the time to explain things and answer any questions. He goes above and beyond to provide wonderful service to his customers."
We responded:
"We are so glad that you have had a great experience with our office. Our staff are always here to help! "
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Юрій Скус

April 13, 2024

5  out of  5
rating by Юрій Скус
"I can only say that this is the best place where I took out car insurance, real professionals work here and the price is the best, I recommend"
We responded:
"We appreciate your business! We hope to continue to serve you for all of your needs! "
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Nicole Cordle

April 9, 2024

5  out of  5
rating by Nicole Cordle
"They are by far the best insurance company I have ever had for insurance through. Made the process easy for me. Kyle was so good. He told me that anytime I needed him I could call him day or night weekends it didn’t matter. A big shout out to you guys thanks"
We responded:
"Nicole, we are so happy to hear that Kyle was able to provide you with great service. We are always here! Thank you for the review. "
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DSKAGGS GAMING

April 9, 2024

5  out of  5
rating by DSKAGGS GAMING
"Great experience. Got my coverage at a much cheaper cost also"
We responded:
"We are so glad to help you save money! Thank you for leaving us a review. We appreciate your business! "
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The Brown Family

April 8, 2024

5  out of  5
rating by The Brown Family
"I have been with Kelly Ryan Cleaver for a couple of years now, and I couldn't be happier with their service. From the moment I signed up, they made me feel like part of the family. Whenever I have questions or concerns, I can always count on their friendly and knowledgeable team to provide prompt assistance. They go above and beyond to ensure that I have the coverage I need at a price I can afford. It's rare to find an insurance company that truly cares about its customers. I highly recommend them to anyone looking for reliable and personalized insurance coverage!"
We responded:
"We appreciate you so much! Thank you for the review. We are always here to help. "
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J P

March 31, 2024

5  out of  5
rating by J P
"The staff go above and beyond for their customers! Great service and very helpful!"
We responded:
"Thank you for the review!! "